ISAAC – City of Amsterdam
The ISAAC Project aims to enhance the relationship between digital heritage and cultural tourism in city tourist destinations through a novel Information Communication Technology (ICT) environment that will provide integrated and user-friendly tourism e-services facilitating an advanced access to European cultural heritage assets.
The new ICT environment will serve both as a repository of intelligent cultural heritage content and a software architecture capable of offering customised e-services for retrieving and accessing complex multimedia information. The resulting ISAAC platform will integrate and harmonise currently diverse and dispersed knowledge on cultural tourism and local heritage to meet the needs of different users, namely:
- tourists, willing to increase their knowledge and experience on European destinations before, during or after a visit;
- citizens in their dual role of potential tourists and active part in the composition and promotion of the tourism offer in their community;
- decision makers involved in the management of the tourist offer and the city as an attractive host community;
- private/public stakeholders (attraction managers, travel agents, hoteliers, retailers, publishers, cities’ tourism offices and so forth) involved in different activities linked with the cultural tourism market and destination promotion.
As a result, a multi-stakeholder community for experiencing and managing European cultural heritage in urban tourist destinations will evolve.
An example of story describing how citizens and tourists experienced ISAAC prototype in Amsterdam:
Jack has visited Amsterdam in several occasions and thinks back to the time he has spent wandering along the canals with his friend. He wants to know a bit more about the architecture of Amsterdams golden age and about the people who lived there then. He searches for information on Amsterdams architecture and finds ISAACs Amsterdam e-service in the international city website. He explores the virtual tour and learns more about the history of Amsterdam. He is surprised that he can look right round the squares and canals where he has strolled not so long before. He can even take a panoramic view of the buildings, sometimes even from inside. [...] From the citys website he finds out that he needs to take a ferry from the central station to get to his proposed destination. He also check ISAAC’s virtual tours and has a look around in the harbour area. He find a lot of information about the architects responsible for the developments he is planning to visit. He is charmed by a story from a manager of a company in the creative industry, about the reasons why they have chosen to settle at that location.
from: http://www.isaac-project.eu/docs/City%20of%20Amsterdam%20-%20Case%20Study%20Description.pdf
For any technical information, please contact:
info@isaac-project.eu
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